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Search

Search your documents. Optionally, the web.

Web search runs through a search service inside your own environment. Your admin decides, role by role, whether it is on.

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At a glance

  • Inside your environment

    The search service runs in your dedicated environment, not in a central TenCrown service.

  • No vendor account

    There is no link to your identity or your users. The engines see the query text and the IP address of your environment.

  • Your admin decides

    Your admin decides, per role, whether web search is available at all.
How it works

Search, step by step

QueryIllustration
  • What changed in the latest DPC guidance on AI?written by the AI
Everything it does

What is in Search

  • Search your documents

    Find the right passage in what your staff have uploaded.

  • Optional web search

    Your admin decides, per role, whether web search is available.

  • Runs in your environment

    The search service is in your dedicated environment, not a central TenCrown service.

  • No vendor account

    There is no link to your identity or your users’ identities.

  • A page fetcher

    Pages are fetched by a service that only sees public addresses and holds no customer data.

  • Role by role

    Turn web search on only for the roles that need it.
Deep dive

Where a web search goes

Web search is optional, and your admin decides who has it. Here is the path a search takes.

  • The AI writes a query based on the user’s prompt.
  • The query goes to public search engines through the search service in your environment.
  • Your admin can turn it off for any role.
Web search pathIllustration

The AI writes a query

Based on the prompt

Search service in your cell

Not a central TenCrown service

Public search engines

See the query text and your IP address

Results return to your environment

Controls

What your admins control

  • Whether web search is on, per role
Questions

Frequently asked

What do the search engines see?
The query text and the IP address of your environment.
Is our identity attached?
No. There is no vendor account and no link to your identity or your users’ identities.
Can we switch it off?
Yes. Your admin decides, per role, whether web search is available.
Works with

Related

See if it fits, in 30 minutes

Tell us how many people would use it and what your security team will ask.

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